Susan Boyle (remember that name) became a Web phenomenon after singing "I Dreamed a Dream" from Les Miserables. The performance brought the audience to its feet and left the judges (including Simon Cowell) either speechless or in tears.
Before going on stage, Ms. Boyle admitted some self-deprecating facts about herself (she's never been kissed and lives alone with her cat, Pebbles). For those reasons and more, audiences were expecting the female William Hung. They were wrong.